Travel Claim

File A Claim

Navigating the Claim Submission

Before initiating your claim, we urge you to go through the essential guidelines provided. To understand the claim submission better, consider viewing our detailed video tutorial on submitting your claim online.

Upload valid Policy Number
Upload valid proof

BEGIN CLAIM SUBMISSION

Our aim is to streamline your claim process, ensuring it's both straightforward and efficient. To proceed with your claim, we'll first need to verify your policy details. Please have the following information ready:

  • - You need to sign up first
  • - Either your Email Address or Policy Number; and
  • - The Date of Departure or the Date you purchased the policy.

As a reminder, you can find your policy number in the documentation provided at the time of policy purchase.

DOCUMENTS REQUIRED FOR CLAIM SUBMISSION

For swift claim processing, it's essential to provide all necessary supporting documents. To see a list of required documents for your claim, please refer to the link provided.

In the event that all necessary documents are not immediately available, you may still commence the claim process. Subsequent submission of the remaining documents will be accepted.